Refund policy

Effective August 29, 2026

All sales are final. Every item sold on 633merch.com is final sale. We don't accept returns or exchanges for any reason, including wrong size, change of mind, or personal preference. This is stated here, on each product page, and again on your order confirmation, so it's clear before you buy, not after.

The one exception: defective, damaged, or wrong items. Final sale doesn't cover a product that arrives broken, defective, or not what you ordered. If that happens:

1. Inspect your order as soon as it arrives.
2. Contact us at hello@633merch.com within 48 hours of delivery. Include your order number, a description of the issue, and a photo of the item showing the problem.
3. We'll review the photo and let you know whether it qualifies for a replacement or a refund to your original payment method. We can't process this without a photo, since no physical item is returned to us under this policy.

No return shipping, because there's no return. Nothing gets mailed back. There's no return address to send anything to, and no restocking process, because approved defect claims are handled by replacement or refund, not by shipping the item back first.

Cancellations. Orders can be canceled within 1 hour of being placed. Sign in at account.633merch.com to request a cancellation. After that window, this final sale policy applies.

Questions about an order: hello@633merch.com.